Friday, February 12, 2010

ESM EXPERIENCE AT R& R

From: yoginder sharma
Date: Wed, Feb 10, 2010 at 6:50 AM
Subject: ESM EXPERIENCE AT R& R
To: Rakesh Prasad Chaturvedi


Dear Rakesh,
This case needs to be brought to the notice of all the CHIEFS, PPO's and DFAFMS/DGMS's.

Is indicative of a patronising,prejudice-charged and a toxic mindset towards the Veterans.Even if it be an isolated instance it is imperative that the infection is pre-empted by the Powers-that-be.

Brig Agarwal needs serious counselling and more. Everyone bemoans the inimical attitude of the bureaucrats but what about the 'virus' within !!! If ignored 'it' shall spread.

It is not uncommon to encounter similar situations vis a vis the non-medical fraternity also.Times and values are indeed changing. Every time I make it a point to invoke the appropriate level, even to the point of becoming a nuisance. Have had mixed results which is OK.

Best wishes to you all-you are doing missionaty work..
Yogi
(Lt Gent YN Sharam, Former Army Commander)

ECHS...woes By Brig J Kaul

From: Jawahar Kaul
Date: Sun, Jan 31, 2010 at 9:53 AM
Subject: Fwd: ECHS
To: echs@iesm.org


My dear Colonel Chaturvedi,
I must express my deep sense of gratitude to you for the selfless service that you have been rendering to entire community of veterans. Your contribution isn strengthening the IESM movement , arranging blood donation camps and organ donation are praise worthy.

As always it was pleasure talking to you on the phone yesterday . I wish to share with you my personal experience for the treatment of my wife. The aim is to sensitise the environment so that the system improves for the good of all concerned.

My wife Mrs Asha kaul , aged 64 has been having a chronic knee problem for the last few years. She was refereed to R & R on 14 oct 08 and Col ( Now Brig ) EDITED , Senior Advisor ( Surg & Ortho ) then advised total knee replacement of both knees. My wife was not prepared for the major surgery and opted to keep trying other options. The problem over a period time got aggravated and she is not able to bear the pain any longer. She was referred again to R & R on 27th Jan 2010. Since my wife was unable to move , I proceeded to R&R on 28th jan 2010 after fixing an appointment with Brig EDITED , the same specialist who had earlier examined my wife and recommended total knee replacement.

Brig EDITED expressed his reservations in recommending the surgery at an empanelled hospital. The discourse with Brig EDITED lasted nearly one and half hours. Most of the time I was at the listening end. He expressed his distress in dealing with veterans , their requirement for special treatment , and for over riding priority. He felt that ESM community is not loyal to the institution of service , has more expectations from the system than they deserve and having contributed a very paltry sum towards group insurance and expecting too much in return and so on . He felt that retired officers were exploiting the system at the cost of retired PBOR and so on. The last straw was that in case my wife opted to be treated at an empanelled hospital , quoting Brig Agarwal " Gates of R & R would be closed to us for ever " and he repeated this three times during the conversation. This in my opinion is a very harsh statement to be made and deserves appropriate response. There was no provocation from me what so ever to hear so much. It is an indication of attitude towards the community of ESM.

I did my best to dispel the wrong impressions from the mind of Brig EDITED. I tried to explain to him the concept behind the launch of ECHS , need for empannelment of private hospitals , the views expressed by DGAFMS at various forums of how the system has been over stretched by the extra load of Veterans , the deliberations of IESM on this subject and so on and the need for him to think very objectively.

I thought I must share my experience for the larger good of the veterans community.

Warm regards,

Brig J L Kaul ( Veteran )
House No 8, Sect 37, Noida
Mob 9871222023
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NON AVAILABILITY OF MEDICINE AT LODHI ROAD

From: avtar singh avtar_singh10@hotmail.com
Sent: 09 February 2010 07:21
To: brigabhay@gmail.com; rpchaturvedi@gmail.com; kamboj_cs@yahoo.co.in
Subject: NON AVAILABILITY OF MEDICINE AT LODHI ROAD.

Dear Sirs,

I wish to bring to your notice that there is an acute shortage of medicines at Loddhi Road Polyclinic. The notice board depicting NA medicine is getting bigger and bigger every time.

The ESM at East Delhi has to travel about 14 kms to reach Polyclinic and to incur an expenditure of Rs 150 by auto.

NA medicines are given only for ten days. Making three trips to get medicine means spending Rs 450 per month.

The medicine prescribed on 1-8-2010 wee not available till 8-1-2010.

I request you to take up matter telephonically with concerned authority to ease the situation and subsequently at monthly meeting

I further request you to consider the following.

CGHS has an arrangement whereby NA MEDICINES CAN BE OBTAINED THROUGH CERTAIN DESIGNATED CHEMIST SHOPS. This is a great relief to the individuals and avoids undue rush at the Poly clinic. Can ECHS have similar arrangements?

Further at Poly clinic individuals are asked to shuttle around various doctors to get Local Purchase medicines approved for purchase. In my opinion this job should be entrusted to Nursing assistant at dispensary who should get the consolidatedapproval and purchase the medicines.

I request that this be promulgated in RMS blog.

Regards
Avtar Singh
Lt Cdr
9-2-2010

Wednesday, February 3, 2010

Well Done Brig Abhay Bhargava

Subject: Re: EXCELLENT JOB BEING DONE BY ECHS DIVISION OF IESM - "REPORT MY SIGNAL" - EMAIL 051/2010 - 30 JAN 2010 (H to Z)

Dear Chander,

Brigadier Abhay Bhargava has done commendable work and set a fine
example for all the veterans to follow.

My congratulations to Brigadier Abhay Bhargava.

Harbhajan Singh
Lt Gen
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From: Virendra Swarup [mailto:colonelviruswarup@gmail.com]
Sent: 31 January 2010 01:21
To: brigabhay@gmail.com
Subject: Well done ...

Dear Brig Abhay,
Kindly accept my compliments for excellent work in helping out our ex-servicemen brethren; keep it up...
May God Bless You,
Take care,
Viru Swarup
www.colonelviruswarup.com
5116, East Butler Dr
Paradise Valley, AZ 85253, USA
--------------
Air Vice Marshal A Abhayakumar (Retd.) No. 17 1st Main Road Domlur Layout, Bangalore - 560071
Tel:80-535-1677

ECHS Volunteer

On Sun, Jan 31, 2010 at 1:08 PM, sundara rao wrote:

I volunteer to help ECHS to the max extent possible. My particulars r given below

1. Name Lt Gen C.Sundara Rao (Retd)
2. Age 87 years (GREAT SIR – Chander Kamboj)
3. Date of commission/Seniority Aug 18, 41
4. Date of Retirement 25 Aug 1973
5. Last appointment held DEME (Now DGEME)
6. Place of residence CHENNAI

Lt Gen C.sundara Rao (Retd)

May Joy & Happiness govern your life.
(Thank you General Rao.
Dear ESM, we need many more volunteers for IESM ECHS Division – PLEASE HELP.
If a 87 year old veteran can volunteer why not you???
– Chander Kamboj)
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From: IESM- ECHS Div Hq
Date: Sun, Jan 31, 2010 at 4:05 PM
Subject: Re: ECHS
To: sundara rao
Cc: ks.raghavachari@gmail.com


Sir, Thanks very much for your kind offer to help in our effort to improve ECHS services. Please find attached herein, the Concept Paper #1 about our planning in this regard. At Chennai Regional Liaison Cell we have Gp Capt Raghavachari, to whom this mail is copied.

With your vast experience and maturity, we feel you can assist a lot, in firstly mobilizing more/ many ESM to join this drive of IESM ECHS Division. The volunteers can help by counselling/advising ESM so that the time the OC has to devote to queries, can probably be saved eg Which are the empanelled hospitals, what is the procedure for ...........etc.A sort of Help Desk, manned through the day, by volunteers devoting say 2 hrs per day/ as comfortable and a sort of rostering being done. Then there are issues of using ones good offices to motivate station Hq to clear bills / indents faster. ............or some volunteers substituting for absent staff at registration desk etc............these are being done at some stations and shortly we would be trying out at Noida polyclinic. Ofcourse, I am sure Gp Capt Raghavahari himself would draw upon your offer to add weightage to our efforts at the RLC.........but then the cutting edge is at Polyclinics..........the main problem we face is the availability of medicines ,,,,,,,,,,,, and an information system to inform the concerned veteran when the NA medicine arrives.........say through an SMS or a 'missed call- call back' system. Possibilities are immense, unlimited infact.

Do please feel free to call me/ mail me for any inputs you feel would benefit us. Thanks again.
With Warm Regards,
Col RP Chaturvedi,
A-35, Sector 36,
Noida 201303.
Mob: +919891279035
Skype: rakesh.prasad.chaturvedi
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From: hsingh1 . [mailto:hsingh1@sify.com]
Sent: 31 January 2010 20:27
To: Kamboj Chander
Subject: Re: EXCELLENT JOB BEING DONE BY ECHS DIVISION OF IESM - "REPORT MY SIGNAL" - EMAIL 051/2010 - 30 JAN 2010 (H to Z)

Dear Chander,

Brigadier Abhay Bhargava has done commendable work and set a fine
example for all the veterans to follow.

My congratulations to Brigadier Abhay Bhargava.

Harbhajan Singh
Lt Gen
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From: Virendra Swarup [mailto:colonelviruswarup@gmail.com]
Sent: 31 January 2010 01:21
To: brigabhay@gmail.com
Subject: Well done ...

Dear Brig Abhay,
Kindly accept my compliments for excellent work in helping out our ex-servicemen brethren; keep it up...
May God Bless You,
Take care,
Viru Swarup
www.colonelviruswarup.com
5116, East Butler Dr
Paradise Valley, AZ 85253, USA
--------------
Air Vice Marshal A Abhayakumar (Retd.) No. 17 1st Main Road Domlur Layout, Bangalore - 560071 Tel:80-535-1677

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