Date: Mon, Oct 5, 2009 at 7:23 AM
Subject: Emergency Treatment Suggestions/ Guidelines
To: XXXXXXXXXXXXX
We recently had the case of Wg Cdr Bankim Sutaria, an ECHS member from Vadodra -Gujrat, who was involved in a road accident close to Udaipur. He was admitted to a Non Empanelled hospital, and had projected some difficulties in adhering to the procedure for reimbursement (requiring the nearest ECHS polyclinic being informed). He projected that this is difficult since the LOCATION of the 'nearest' Polyclinic may not be known.
Arming oneself with this knowledge is a good idea before one embarks on travel. And if one is close to a city, having an ECHS centre, chances are the hospital would know the location.
However, the problem is REAL, moreso, if the ECHS user happens to be in a remote location.
Para 39(d) of ECHS brochure stipulates that in case of emergencies, if a patient is admitted to a non empanelled hospital, it is the PATIENT'S responsibiity to inform HIS polyclinic/ ECHS Central Organization/ Regional Centre within 48 hrs.
As it can so transpire that a veteran may be away from home station when such situation arises, the following actions are suggested when ECHS users travel outside their station of habitation.
Be aware of YOUR polyclinic OCs tele number.
Find out and Brief your family members about the locations and contact numbers of ECHS polyclinic / Region Centres along the route/ your destination.These are on ECHS website http://www.indianarmy.gov.in/echs/arechs.htm and are also given in ECHS booklet (also available on net).
In case of need, they should inform the OC of YOUR polyclinic/ any of above. Note down the name of person who took the message.
IF that is not feasible for some reason, speak to YOUR PLC/ RLC representative giving details of ECHS CARD NUMBER, RANK AND NAME, INCIDENT DETAILS ( Where is accident? Which hospital are you in ( Name, address, Telephone No)? What is nature of emergency? Treating Doctor Name?) AND confirmation that Emergency Treatment Certificate HAS been taken from the hospital.
If a cyber cafe/ internet is available scan copy of Emergency Admission form be mailed to the RLC / PLC member AND to Div Hq Helpline echs@iesm.org
If mailed to iesm.org the ECHS Division coordinator will mail the same to RLC/ and MD ECHS as information.
Check back from the Coordinator/RLC/ PLC member concerned whether the needful has been done?
Kindly circulate this information to maximum ESM.
--
With Warm Regards,
Col RP Chaturvedi
Coordinator,
IESM ECHS Division,
Mob: +919891279035
